Gusto Staff Product Designer · Nov 2024 - Current

Team impact: helped the team go from $0.7M to $9M ARR. 78% increase in onboarding adoption. Delivering foundational data models, APIs, and UX commons that teams across Gusto leverage to build high quality, cohesive experiences at scale.
Shaping the members experience by leveraging data insights, collaborating closely with cross-functional teams, and designing solutions that embody Gusto's commitment to building long-term, trust-centered relationships.

Gusto is a modern, online people platform designed to help small businesses care for their teams. In addition to full-service payroll, Gusto offers health insurance, 401(k) plans, expert HR support, and team management tools.

Zoom Lead Product Designer · Aug 2021 - Nov 2024 · 3 yrs 4 mos

Zoom Apps | Led Zoom Apps vertical, delivering 30% increase in MAU and contributed to 20M MRR. Set the craft standard for a team of 4 designers—while also delivering products end to end as an IC. Driving partnership and product strategy for the Zoom Apps core experience. Enhancing enterprise-level solutions and consumer-grade design execution for mobile, web, and client experience. Drove key UX initiatives across teams, driving cohesive design discussions and activities to enhance collaboration and efficiency.

Tiger Connect Lead Product Designer · Jun 2020 - Aug 2021 · 1 yr 3 mos

Clinical Collaboration Platform | Led core features on Messaging, Scheduling, Virtual Waiting Room(85% adoption), PBX Calling, and various client-facing components. I led product design strategy & development and mentored senior designers. Successfully delivered design solutions spanning care communication, patient engagement, scheduling, alarm notifications, nurse calls, and contributed to record revenue growth and customer engagement- 192% increase in revenue per 1,000 visitors.

PiñataFarms Lead Product Designer · Oct 2019 - Mar 2020 · 6 mos

0 to 1 Early Stage Startup | 1200% reduction in video editing time- happy path workflow reduced from over 30 mins to less than 1 min. 300% reduction in clicks required to process a 10-sec clip. Led the design & launched PinataFarm’s new social web dash & native iOS mobile app from 0 to 1. Partnered with the CEO, Product, and Engineering team to establish and develop the core user experience and contributed to balancing speed to market while maintaining high quality.

Tinder Senior Product Designer · Oct 2016 - Sep 2019 · 3 yrs

Core Features | +120% in match conversation volume. Contributed to the team with YOY +40% in revenue while reaching 1.2B. Redefined legacy experience while driving innovative features and processes. Led core features on Authentication, Account Creation, Profile, Swipe Experience, Post-match Chat, and special initiatives. Also worked on Brand & Identity, including icons used through the iOS & Android apps. Rethinking product specifications and distilling complex dating stages into elegantly simple and useful flows.

LearnVest / NW Mutual Managing Designer · Aug 2015 - Sep 2016 · 1 yr 2 mos

Partnered with the talented team at Northwestern Mutual since acquisition to modernize digital financial experience for web, tablet, and mobile platforms. Redesigned client dashboard components to be less complex and intuitive. Managed 2 external agency design teams.

LearnVest Senior Product Designer · Mar 2015 - Jul 2015 · 5 mos

Worked closely with UX researchers, project managers, and software engineers to understand user needs, and business goals, translating them into interactive design solutions on B2C, B2B, and internal-facing financial planning software & CRM, client dashboards, innovation lab, and marketing campaigns.